تأثیرتجربه گردشگران بر میزان وفاداری در مقصد گردشگری (مطالعه موردی: شهر مرزی آستارا)

Abdul Rashid, R., & Ismail, H. N. (2008). Critical analysis on destination image literature: Roles and purposes. In 2nd International Conference on Built Environment in Developing Countries (ICBEDC 2008). Universiti Teknologi Malaysia, Skudai, Johor Bahru, Malaysia.

Afshardoost, M., & Eshaghi, M. S. (2020). Destination image and tourist behavioural intentions: A meta-analysis. Tourism Management, 81, 104154. https://doi.org/10.1016/j.tourman.2020.104154

Al-Kwifī, O. S. (2015). The impact of destination images on tourists’ decision making: A technological exploratory study using fMRI. Journal of Hospitality & Tourism Technology, 6, pp. 174-194.

Andersson, T. D. (2007). The tourist in the experience economy. Scandinavian Journal of Hospitality and Tourism, 7(1), pp. 46-58.

Basile, G., Tani, M., Sciarelli, M., & Ferri, M. A. (2021). Community participation as a driver of sustainable tourism: The case of an Italian village, Marettimo Island. Sinergie Italian Journal of Management, 39(1), pp. 81-102.

Bigne, E., Fuentes-Medina, M. L., & Morini-Marrero, S. (2020). Memorable tourist experiences versus ordinary tourist experiences analysed through user-generated content. Journal of Hospitality & Tourism Management, 45, pp. 309-318. https://doi.org/10.1016/j.jhtm.2020.08.019

Bowen, D., & Clarke, J. (2009). The driving force of motivation. In D. Bowen & J. Clarke (Eds.), Contemporary tourist behaviour: Yourself and others as tourists (pp. 88–103). CABI Publishing.

Butler, R. W. (1991). Tourism, environment, and sustainable development. Environmental Conservation, 18(3), pp. 201-209.

Cai, L. A., Wu, B. T., & Bai, B. (2003). Destination image and loyalty. Tourism Review International, 7(3-4), pp. 153-162.

Chen, C. F., & Tsai, D. C. (2007). How destination image and evaluative factors affect behavioral intentions? Tourism Management, 28, pp. 1115-1122.

Chen, C.-F., & Phou, S. (2013). A closer look at destination: Image, personality, relationship and loyalty. Tourism Management, 36, pp. 269–278.

Chi, C. G. Q. (2012). An examination of destination loyalty: Differences between first-time and repeat visitors. Journal of Hospitality & Tourism Research, 36(1), pp. 3-24.

Chiu, W., Zeng, S., & Cheng, P. S.-T. (2016). The influence of destination image and tourist satisfaction on tourist loyalty: A case study of Chinese tourists in Korea. International Journal of Culture, Tourism and Hospitality Research, 10, pp. 223–234.

Christie, M. R., & Morrison, A. M. (1985). The tourism system: An introductory text. In Library of Congress Cataloguing in Publication Data.

Crompton, J. L. (1979). Motivations for pleasure vacation. Annals of Tourism Research, 6(4), pp. 408-424.

Cronin, J., Brady, M. K., & Hult, G. M. (2000). Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments. Journal of Retailing, 76(2), pp. 193–218.

Do Valle, P. O., Silva, J. A., Mendes, J., & Guerreiro, M. (2006). Tourist satisfaction and destination loyalty intention: A structural and categorical analysis. International Journal of Business Science & Applied Management (IJBSAM), 1(1), pp. 25-44.

Dodds, R., & Jolliffe, L. (2016). Experiential tourism: Creating and marketing tourism attraction experiences. In The Handbook of Managing and Marketing Tourism Experiences (pp. 113–129). Emerald: Bingley, UK.

Fakeye, P. C., & Crompton, J. L. (1991). Image differences between prospective, first-time, and repeat visitors to the Lower Rio Grande Valley. Journal of Travel Research, 30(2), pp. 10-16.

Farmaki, A. (2012). An exploration of tourist motivation in rural settings: The case of Troodos, Cyprus. Tourism Management Perspectives, 2–3, pp. 72–78. https://doi.org/10.1016/j.tmp.2012.03.007

Fraser, H., Draper, J., & Taylor, W. (1998). The quality of teachers’ professional lives: Teachers and job satisfaction. Evaluation and Research in Education, 12(2), pp. 61–71.

Fullerton, R. A. (2013). The birth of consumer behavior: Motivation research in the 1940s and 1950s. Journal of Historical Research in Marketing, 5(2), pp. 212-222.

Gallarza, M. G., Saura, I. G., & Garcia, H. C. (2002). Destination image: Towards a conceptual framework. Annals of Tourism Research, 29, pp. 56-78.

Gibson, C. (2012). Geographies of tourism: space, ethics and encounter. In The Routledge Handbook of Tourism Geographies (pp. 72-77). Routledge.

Giese, J. L., & Cote, J. A. (2000). Defining consumer satisfaction. Academy of Marketing Science Review, 1(1), pp. 1–22.

Goodhue, D. L., Lewis, W., & Thompson, R. (2012). Does PLS have advantages for small sample size or non-normal data? MIS Quarterly, 36(3), pp. 981–1001.

Green, J. (2008). Assessing satisfaction: Insights from a multi-methods study.

Grundner, L., & Neuhofer, B. (2021). The bright and dark sides of artificial intelligence: A futures perspective on tourist destination experiences. Journal of Destination Marketing & Management, 19, 100511. https://doi.org/10.1016/j.jdmm.2020.100511

Hasan, M. K., Abdullah, S. K., Lew, T. Y., & Islam, M. F. (2020). Determining factors of tourists’ loyalty to beach tourism destinations: A structural model. Asia Pacific Journal of Marketing and Logistics, 32(1), pp. 169-187.

Heitmann, S. (2011). Tourist behaviour and tourism motivation. In Research Themes for Tourism (pp. 31-44). Wallingford UK: CABI.

Hou, J. S., Lin, C. H., & Morais, D. B. (2005). Antecedents of attachment to a cultural tourism destination: The case of Hakka and non-Hakka Taiwanese visitors to Pei-Pu, Taiwan. Journal of Travel Research, 44(2), pp. 221-233.

Huh, J., Uysal, M., & McCleary, K. (2006). Cultural/heritage destinations: Tourist satisfaction and market segmentation. Journal of Hospitality & Leisure Marketing, 14(3), pp. 81-99.

Hultman, J., & Gössling, S. (2008). Nature and the environment as trans-boundary business strategies. In International Business and Tourism (pp. 84-98). Routledge.

Hung, V. V., Dey, S. K., Vaculcikova, Z., & Anh, L. T. H. (2021). The influence of tourists’ experience on destination loyalty: A case study of Hue City, Vietnam. Sustainability, 13(16), pp. 88-89.

Hung, V., Kumar Dey, K., Vaculcikova, Z., Hoang Anh, L. (2021). The Influence of Tourists’ Experience on Destination Loyalty: A Case Study of Hue City, Vietnam. Sustainability, 13(16), 8889. https://doi.org/10.3390/su13168889

Jenkins, O. H. (1999). Understanding and measuring tourist destination images. International Journal of Tourism Research, 1(1), pp. 1-15.

Jennings, G., Lee, Y. S., Ayling, A., Lunny, B., Cater, C., & Ollenburg, C. (2009). Quality tourism experiences: Reviews, reflections, research agendas. Journal of Hospitality Marketing & Management, 18(2–3), pp. 294-310. https://doi.org/10.1080/19368620802594169

Jung, D., & Cho, M. H. (2015). A discovery of the positive travel experience in pre-trip, on-site and post-trip stage. Travel and Tourism Research Association: Advancing Tourism Research Globally 2015 ttra International Conference. University of Massachusetts Amherst.

Kanwel, S., Lingqiang, Z., Asif, M., Hwang, J., Hussain, A., & Jameel, A. (2019). The influence of destination image on tourist loyalty and intention to visit: Testing a multiple mediation approach. Sustainability, 11(22), Article 6401.

Kay, P. (2003). Consumer motivation in a tourism context: Continuing the work of Maslow, Rokeach, Vroom, Deci, Haley and others.

Kim, C., & Lee, S. (2000). Understanding the cultural differences in tourist motivation between Anglo-American and Japanese tourists. Journal of Travel & Tourism Marketing, 9, pp. 153–170.

Kim, D., & Perdue, R. R. (2011). The influence of image on destination attractiveness. Journal of Travel & Tourism Marketing, 28(3), pp. 225–239.

Kim, J.-H. (2017). The impact of memorable tourism experiences on loyalty behaviors: The mediating effects of destination image and satisfaction. Journal of Travel Research, 57(7), pp. 856–870.

Krey, N., tom Dieck, M. C., Wu, S., & Fountoulaki, P. (2023). Exploring the influence of touch points on tourist experiences at crisis impacted destinations. Journal of Travel Research, 62(1), pp. 39-54.

Lai, I. K. W., Hitchcock, M., Lu, D., & Liu, Y. (2018). The influence of word of mouth on tourism destination choice: Tourist–resident relationship and safety perception among mainland Chinese tourists visiting Macau. Sustainability, 10, 2114.

Larsen, S. (2007). Aspects of a psychology of the tourist experience. Scandinavian Journal of Hospitality and Tourism, 7(1), pp. 7-18.

Le, H. B. H., & Le, T. B. (2020). Impact of destination image and satisfaction on tourist loyalty: Mountain destinations in Thanh Hoa province, Vietnam. The Journal of Asian Finance, Economics and Business, 7(4), pp. 185–195.

Lee, T.H. (2009). A structural model to examine how destination image, attitude, and motivation affect the future behavior of tourists. Leisure Sciences, 31(3), pp. 215–236.

Lilja, J., & Wiklund, H. (2005). Getting emotional about quality: Questioning and elaborating the satisfaction concept. International Journal of Quality Innovation, 6(3), pp. 38-55.

Loureiro, S.M.C., & González, F.J.M. (2008). The importance of quality, satisfaction, trust, and image in relation to rural tourist loyalty. Journal of Travel & Tourism Marketing, 25(2), pp. 117–136.

Mannell, R. C., & Iso-Ahola, S. E. (1987). Psychological nature of leisure and tourism experience. Annals of Tourism Research, 14(3), pp. 314-331.

Mariani, M. M. (2016). The role of partnerships in staging tourist experiences: Evidence from a festival. In Tourism Management, Marketing, and Development: Performance, Strategies, and Sustainability (pp. 173-193). New York: Palgrave Macmillan US.

Maunier, C., & Camelis, C. (2013). Toward an identification of elements contributing to satisfaction with the tourism experience. Journal of Vacation Marketing, 19(1), pp. 19-39.

Molina, J.A. (2013). Altruism in the household: In kind transfers in the context of kin selection. Review of Economics of the Household, 11, pp. 309–312.

Ng, C. Y. N., Wong, B. K. M., & Ma, E. (2017). Antecedents of consumer loyalty. In The Routledge Handbook of Consumer Behaviour in Hospitality and Tourism (pp. 263-276). Routledge.

Nguyen, K. T., & Nguyen, D. P. (2021). A critical review of factors affecting tourists’ loyalty. Recent Developments in Vietnamese Business and Finance, pp. 439–462.

Nilplub, C., Khang, D. B., & Krairit, D. (2016). Determinants of destination loyalty and the mediating role of tourist satisfaction. Tourism Analysis, 21(2-3), pp. 221-236.

Ozturk, A. B., & Qu, H. (2008). The impact of destination images on tourists’ perceived value, expectations, and loyalty. Journal of Quality Assurance in Hospitality & Tourism, 9, pp. 275–297.

Park, S., & Santos, C. A. (2017). Exploring the tourist experience: A sequential approach. Journal of Travel Research, 56(1), pp. 16-27.

Pearce, D. G. (2014). Toward an integrative conceptual framework of destinations. Journal of Travel Research, 53(2), pp. 141-153.

Pike, S. (2009). Destination brand positions of a competitive set of near-home destinations. Tourism Management, 30(6), pp. 857-866.

Pizam, A., Shapoval, V., & Ellis, T. (2016). Customer satisfaction and its measurement in hospitality enterprises: A revisit and update. International Journal of Contemporary Hospitality Management, 28(1), pp. 2-35.

Prayag, G. (2009). Tourists' evaluations of destination image, satisfaction, and future behavioral intentions—The case of Mauritius. Journal of Travel & Tourism Marketing, 26(8), pp. 836-853.

Prayag, G., Hosany, S., & Odeh, K. (2013). The role of tourists’ emotional experiences and satisfaction in understanding behavioral intentions. Journal of Destination Marketing & Management, 2, pp. 118–127.

Prebensen, N., Skallerud, K., & Chen, J. (2010). Tourist motivation with sun and sand destinations: Satisfaction and the WOM-effect. Journal of Travel & Tourism Marketing, 27, pp. 858–873.

Rajesh, R. (2013). Impact of tourist perceptions, destination image and tourist satisfaction on destination loyalty: A conceptual model. PASOS. Revista de Turismo y Patrimonio Cultural, 11, pp. 67–78.

Richardson, R. B. (2021). The role of tourism in sustainable development. In Oxford Research Encyclopedia of Environmental Science.

Rickly-Boyd, J. M. (2013). Existential authenticity: Place matters. Tourism Geographies, 15(4), pp. 680-686.

Rodríguez Molina, M. Á., Frías-Jamilena, D. M., & Castañeda-García, J. A. (2013). The moderating role of past experience in the formation of a tourist destination's image and in tourists’ behavioural intentions. Current Issues in Tourism, 16(2), pp. 107-127.

San Martin, H., Collado, J., & Rodriguez del Bosque, I. (2013). An exploration of the effects of past experience and tourist involvement on destination loyalty formation. Current Issues in Tourism, 16(4), pp. 327-342.

Schofield, P., Coromina, L., Camprubi, R., & Kim, S. (2020). An analysis of first-time and repeat-visitor destination images through the prism of the three-factor theory of consumer satisfaction. Journal of Destination Marketing & Management, 17, 100463.

Selstad, L. (2007). The social anthropology of the tourist experience: Exploring the ‘middle role’. Scandinavian Journal of Hospitality & Tourism, 7, pp. 19–33.

Snepenger, D., Snepenger, M., Dalbey, M., & Wessol, A. (2007). Meanings and consumption characteristics of places at a tourism destination. Journal of Travel Research, 45(3), pp. 310-321.

Su, L., Hsu, M. K., & Huels, B. (2022). First-time versus repeat tourists: Resistance to negative information. Journal of Service Theory and Practice, 32(2), pp. 258–282.

Suhartanto, D., Brien, A., Primiana, I., Wibisono, N., & Triyuni, N. N. (2020). Tourist loyalty in creative tourism: The role of experience quality, value, satisfaction, and motivation. Current Issues in Tourism, 23(7), pp. 867–879.

Tipu Sultan, M., Sharmin, F., & Xue, K. (2019). Sharing tourism experience through social media: Consumer's behavioral intention for destination choice. World Academy of Science, Engineering and Technology, International Journal of Humanities and Social Sciences, 13(2), pp 129–133.

Velázquez, B. M., Saura, I. G., & Molina, M. E. R. (2011). Conceptualizing and measuring loyalty: Towards a conceptual model of tourist loyalty antecedents. Journal of Vacation Marketing, 17(1), pp. 65-81.

Vengesayi, S., Mavondo, F. T., & Reisinger, Y. (2009). Tourism destination attractiveness: Attractions, facilities, and people as predictors. Tourism Analysis, 14, pp. 621–636.

Vergopoulos, H. (2016). The tourist experience: An experience of the frameworks of the tourist experience? Via. Tourism Review, (10).

Wu, S. I., & Zheng, Y. H. (2014). The influence of tourism image and activities appeal on tourist loyalty: A study of Tainan City in Taiwan. Journal of Management and Strategy, 5(4), pp. 121–135.

Zhang, H., Fu, X., Cai, L. A., & Lu, L. (2014). Destination image and tourist loyalty: A meta-analysis. Tourism Management, 40, pp. 213–223.